ADI Lock & Key – Frequently Asked Questions

We are ADI Lock and Key, a reliable and premium locksmith company providing all types of locksmith services in Sacramento. This page contains the most frequently asked questions we receive from our customers. We’ve rounded up all the relevant information to answer these questions, and we’ve also included tips related to our affordable and high-quality locksmith services.

  • What are the different types of locksmith services you provide?

Our locksmith services can be grouped into 3 general kinds—residential, commercial, and automobile. All of these services are available in case of emergencies too.

For our automobile locksmith services, we provide car lockout solutions, transponder key programming, broken ignition key replacement, providing solutions to any kind of anti-theft system-related problem, and any other kind of automotive locksmith service you may require.

For our residential locksmith services, we provide on the spot key duplication, lock repair or replacement, reprogramming or servicing, garden gate lock or key issues, solutions to any type of garage door mechanism-related problem, and any other type of residential locksmith service.

Finally, for our commercial locksmith services, we provide high-security locks, master key system installation, safe cracking and any other type of commercial locksmith service you may require.

  • I want to know more about your services. Is there any other way to do that aside from calling your hotline?

There are plenty of ways to get more information! You can visit our website or email us via the contact form located here. Our website contains client testimonials, blog posts, detailed descriptions of our services, and a list of all the services we provide.

  • Are your services available anywhere in Sacramento?

Of course! All our locksmith services are available to any customer calling in the Sacramento area. We’ve expanded our operations to ensure that any location in Sacramento is reachable and accessible by us. So far we’ve provided locksmith services to customers located in Roseville and Anaheim.

  • I’ve seen other locksmith companies claim that they can arrive at a customer’s location in 30 minutes or even less. What about your company?

Claiming a 30-minute response time is usually expected of a locksmith company. However, even though we have an impressive track record, we don’t claim the same, especially since we know conditions on the ground are expectedly different from what a customer service representative can easily promise over the phone. Responsiveness depends on a lot of external factors, such as traffic and weather conditions, time of the call, and a customer’s exact location in Sacramento.

For what it’s worth, all our client testimonials have been positive and commend us for our quick response time. We’d rather let our performance speak for us instead of promising a 30-minute ETA for every locksmith service we provide. You can head to our website https://www.adilocksmithca.com/ to check out some of the client testimonials we’ve received.

  • There are already a lot of companies providing locksmith services in Sacramento. Why should I choose your company?

Even though we don’t pledge a 30-minute ETA, we have a rapid arrival time. Regardless of the weather and traffic conditions, we ensure to stay honest with our customers about our arrival time.

Aside from quick response time, we are professionals, and we only employ professionals. We cooperate with professional technicians and train them periodically. They undergo continuous training as a way to stay up to date on innovations and developments in the field of locksmithing.

  • What are your operating hours?

We are available 24 hours a day, 7 days a week, all year round. Our services are available even during dire weather conditions, heavy traffic, and non-working holidays.

  • I want to speak to a representative but don’t want to pay for a service. Can I do that?

Yes! We give free quotes and provide quick assessments to customers inquiring over the phone and providing us with basic information. However, these types of calls are usually treated as the least priority since we do get a lot of emergency calls from customers.

  • What are your accepted payment methods?

We accept both cash and credit card, straight payment only. We only accept US currency.